| Managing High-Conflict People in the Workplace - For Employees |  | Author: Bill Eddy
Creator: Megan Hunter
Publisher: HCI Press
Category: Book
Buy New: $19.95
as of 5/27/2012 14:35 EDT details
Seller: UnHookedBooks
Sales Rank: 4,600,228
Language: English (Published)
Media: Audio CD
ISBN: 1936268310
EAN: 9781936268313
ASIN: 1936268310
Publication Date: 2010
Availability: Usually ships in 1-2 business days
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Product Description
Dealing with a bully or blamer at work, a board of directors, non-profit, or other like places, can be devastating and cause unimaginable stress. Learn how to deal with a high-conflict bully or blamer, including bosses, managers and co-workers, by using the C.A.R.S. method in this 1-hour audio recording with Bill Eddy, LCSW, Esq., interviewed by Megan Hunter, MBA.
Bill Eddy is a licensed clinical social worker, licensed attorney with 18 years experience, a mediator, and President and co-founder of High Conflict Institute. He developed the "High-Conflict Personality" theory and teaches about high-conflict disputes to professionals and the general public. His theory is based on the premise that high-conflict disputes are driven by people with characteristics or traits of a personality disorder, such as Borderline Personality Disorder, Narcissistic Personality Disorder, Histrionic Personality Disorder, Antisocial Personality Disorder and Paranoid Personality Disorder. Understanding their conflict patterns makes them easily identifiable. Once you can identity a high-conflict person, it's imperative that you know how to deal with their fear-based logic and manage the conflict.
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